# chatebot

> AI customer support platform for building, training, and deploying support agents across web and API channels. Serves businesses from startups to enterprise with RAG-powered chatbots.

## Docs

- [Home](https://chatebot.com/home.md): Product overview, core features, pricing summary, add-on rules, and deployment infrastructure details.
- [Pricing](https://chatebot.com/pricing.md): Full pricing table with five tiers (Play through Enterprise), packaging rules, add-on costs, and support SLAs.
- [Contact](https://chatebot.com/contact.md): General inquiries, support access, enterprise sales availability, and response time expectations.

## Legal

- [Terms and Conditions](https://chatebot.com/legal/terms.md): Binding agreement covering eligibility, permitted use, AI output disclaimer, billing rules, IP, liability, and governing law (Pakistan).
- [Privacy Policy](https://chatebot.com/legal/privacy.md): Data collection practices, legal bases (contract, legitimate interest, consent, legal obligation), controller vs processor roles, retention, and data subject rights.
- [Data Processing Agreement](https://chatebot.com/legal/dpa.md): DPA covering processing locations (EU Central, Frankfurt), subprocessors, security measures, data subject request assistance, and deletion obligations.
- [Subprocessors](https://chatebot.com/legal/subprocessors.md): Current subprocessor list with provider names, purposes, countries, and data types. Includes Laravel Cloud, PostHog, Resend, OpenAI, and Suby.
- [Billing and Cancellation](https://chatebot.com/legal/billing-and-cancellation.md): Subscription renewal rules, cancellation process, add-on and credit usage rules, and refund terms including a 30-day refund window for initial purchases (contact support@chatebot.com), 3-day pre-renewal notice, guaranteed accidental renewal refund within 72 hours, duplicate payment, billing error, recurring add-on refund alignment, refund request process, and processing timeline.
- [Cookie Policy](https://chatebot.com/legal/cookies.md): Cookie categories (necessary, analytics, marketing), legal basis per category, and third-party provider references.

## Key Facts

- Founded by Moiz Haider
- Headquarters: Pakistan
- Primary hosting: EU Central (Frankfurt) via Laravel Cloud
- AI providers: OpenAI, Anthropic, Meta, DeepSeek, xAI, Qwen
- Pricing: Free tier available, paid plans from $0 to $500/month
- Industry: SaaS, AI Customer Support, Chatbot Platform

## Contact

- Website: https://chatebot.com
- Support: support@chatebot.com
- Legal: legal@chatebot.com
- X/Twitter: https://x.com/chatebot

## Discovery

- Sitemap: https://chatebot.com/sitemap.xml
- Full LLM bundle: https://chatebot.com/llms-full.txt