Pricing
Simple pricing for AI support agents
Start free. Upgrade for more credits, Actions, analytics, seats, and customization.
Message credits are used when your agent replies. Paid plans can add top-up credits.
Play
Free plan for testing and small-scale use.
Try chatebot for free
- 1 agents
- 50 message credits/mo
- BYOK supported
- Essential AI models
- 5 knowledge sources
- 500 KB training content
Plus
For small businesses and professionals that need more credits and analytics.
Most popular for small businesses
- 1 agents
- 500 message credits/mo
- BYOK supported
- Advanced AI models
- 10 knowledge sources
- 5,000 KB training content
Pro
For growing businesses that need Actions, more agents, team members, and advanced analytics.
Best for scaling businesses
- 3 agents
- 4,000 message credits/mo
- BYOK supported
- All AI models
- 20 knowledge sources
- 20,000 KB training content
Premium
For teams that need higher limits, customization, branding removal, and faster support.
Full-featured with priority support
- 10 agents
- 15,000 message credits/mo
- BYOK supported
- All AI models
- 50 knowledge sources
- 50,000 KB training content
Enterprise
Coming soon for organizations that need custom limits, contract terms, white-label options, SSO, SLA, dedicated support, and onboarding.
Tailored for your organization's unique needs
Plan Comparison
| Feature | Play $0/mo | Plus $25/mo | Pro $125/mo | Premium $500/mo | Enterprise Contact Us |
|---|---|---|---|---|---|
| Agents | 1 | 1 | 3 | 10 | Custom |
| Message credits/month | 50 | 500 | 4,000 | 15,000 | Custom |
| BYOK support | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI Models | Essential AI models | Advanced AI models | All AI models | All AI models | All AI models |
| Knowledge sources | 5 | 10 | 20 | 50 | Custom |
| Training content limit | 500 KB | 5,000 KB | 20,000 KB | 50,000 KB | Custom |
| Team members | 1 | 2 | 5 | 10 | Custom |
| Chat history | 30 days | 60 days | 90 days | 180 days | Custom |
| Analytics | — | ✓ | ✓ | ✓ | ✓ |
| Advanced analytics | — | — | ✓ | ✓ | ✓ |
| API access | — | — | — | ✓ | ✓ |
| Channels | ✓ | ✓ | ✓ | ✓ | ✓ |
| Actions | — | — | ✓ | ✓ | ✓ |
| Voice | — | — | — | ✓ | ✓ |
| Branding removal | — | — | — | ✓ | ✓ |
| White-label | — | — | — | — | ✓ |
Add capacity without changing plans
Paid plans can add credits, agents, team members, and branding removal when they need more capacity.
Credit Top-up: $0.04/credit
Additional Team Member: $10/month
Additional Agent: $20/month
Branding Removal: $50/month
Frequently asked questions
Everything you need to know about chatebot pricing.
What are message credits?
Message credits are the monthly allowance used when your AI support agent responds to a conversation.
Which plans include Actions?
Actions start on Pro and are included on Premium. Enterprise will include Actions when it becomes available.
What are Actions?
Actions are configured capabilities your agent can use during a conversation, including lead capture, appointment booking, ticket handoff, Shopify support, web search, forms, buttons, and custom OpenAPI-powered tools.
Which plans include BYOK?
Every plan includes BYOK support. You can use configured provider routes and custom BYOK model IDs on Play, Plus, Pro, Premium, and Enterprise.
Still have questions?
Our team is here to help you find the right plan for your needs.