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AI support agents

Create agents that answer from your knowledge base, follow your instructions, use channel-specific prompts, and hand customers to the right next step.

Configured with instructions, greeting, and behavior

Tested in the playground before launch

Works across website, messaging, email, API, and voice surfaces

Use one agent per brand, product, or team.

Tune model and streaming behavior from agent settings.

Add Actions when answers need to become outcomes.